Frequently Asked Questions

General

Yes you can.

We have a wide selection of door colours and styles available on the website. If you can’t find a match please visit out showroom, we have over 120 door styles on display available in over 800 colour combinations.

When ordering new doors to match an existing kitchen, please check the colours match before ordering. You can do this by ordering a sample door online, or bringing one of your existing doors into our Maynooth showroom.

Category: General
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We can supply solid oak, solid walnut and laminate worktops.

Please drop us an email if you’d like a quote for Kitchen Worktops. Let us know the type of worktop, colour/style and required length.

Category: General
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Most of the products on Kitchen Wizard have an estimated delivery date directly below the ‘Add To Cart’ button.

If the product has additional options like sizes/colours, you may need to select your options before the delivery estimate appears.

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Placing an online order is easy;

Select an item you would like to purchase, and then click the Add to Cart button from the product page.

You can then choose to continue shopping or go directly to Checkout.

Once you are finished shopping, click on Shopping Cart at the top right corner of page, and follow the Checkout steps.

You will receive an email confirming that we have received your order. We will send a second email when your order has been accepted.

Category: General
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If you’re having problems placing an order, please don’t hesitate to contact us.

1) Call us. From Ireland: 01 908 1711. From the UK: 0800 610 2228
2) Using online chat on any Kitchen Wizard web pages.
3) Use the contact form

Category: General
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You should receive an email from us anytime your order status changes.

At anytime you can check on your order status by:

1) Online order checker
2) Call our friendly staff on 01 908 1711
3) Email us hello@kitchenwizard.ie

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Kitchen Doors

Check to see if there’s a very close match before you think about made-to-measure doors.

You may find that by adding or subtracting a millimetre to your door measurements.

Example

your door measurement is 715mm x 595mm

these very slightly wider doors would also fit

715mm x 596mm
715mm x 597mm

Please check the gaps around your existing doors to make sure that the alternative sizes would still fit before you place your order.

Category: Kitchen Doors
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Yes you can. You are welcome to order as few (or as many) doors as you need.

Normal delivery charges will apply to orders that do not qualify for free shipping including those collected from our showroom.

Category: Kitchen Doors
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Made to measure doors are available in many of our door ranges.

Drop us an email with your door sizes and we’ll reply back with a custom quote for you. Custom doors are priced at the next standard door size up plus either 10% or 20% depending on your choice of style/finish.

Category: Kitchen Doors
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My Account

Click on Login, which can be found on the top right-hand corner of your screen. Enter your email address under ‘I am a new customer’ and click on ‘Next’. Please complete all fields marked with an asterisk *

Once you have completed the registration, you will receive a confirmation email. To confirm your registration click on the link provided in the email. Once your registration has been confirmed, you can login and start shopping.

Category: My Account
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To reset your password simply click ‘Login’ on the top right hand corner of this page. Then click on “Forgot Password?” under “I am a returning customer”. Enter your email address and click send. You will receive an email with a link in it (please note: this email may take a couple of hours to reach you and could appear in your spam / junk folder). Click on the link in the email and you will be prompted to enter a new password.

Category: My Account
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Payment

At Kitchen Wizard you can easily and securely pay by card.

We accept Mastercard and Visa debit and credit cards. We can also accept payment via PayPal.

Please let us know if you would like to pay by bank/electronic transfer.

Category: Payment
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Yes, we accept PayPal as a payment method.

You will see the PayPal button on the checkout page when you have completed your order.

Category: Payment
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Shipping and Delivery

While most orders from Kitchen Wizard are delivered on or before the estimated delivery dates shown on our website, occasionally an order may be delayed for reasons outside our control.

We recommend you wait until receipt of your order before confirming installation dates with installers/fitters.

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Most of the products on Kitchen Wizard have an estimated delivery date directly below the ‘Add To Cart’ button.

If the product has additional options like sizes/colours, you may need to select your options before the delivery estimate appears.

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We offer a click and collect service from our showroom in Maynooth.

Place your order via the website and give us a call or drop us an email to let us know you’d like to collect.

We will give you a call to let you know your order is ready for collection.

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All products will be delivered directly to your home by our shipping partners.

You will see an estimated delivery date on most products just beneath the “add to basket” button. If the product has options, you may need to choose the product options before the estimated delivery date appears.

You will receive an estimated delivery date when placing your order.

Delivery is usually to the kerb-side or front door of your home. Please check your order as soon as it is delivered and contact us immediately if you notice any damages

For Dublin and surrounding counties, we offer a premium delivery service which can be arranged for a day and time of your choosing. Contact us when placing your order to arrange this.

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If you require express delivery, please contact us prior to ordering and we can run through the custom delivery options available to your address.

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Free shipping is available on all orders over €500

When your order exceeds this amount, free shipping will automatically appear as a shipping option when you checkout.

If your order consists of sample doors only, shipping is free of charge.

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